Connected object
Connected object
A payment, expiry or another supported action creates a server event.
SCRIPT LAB GUIDE / SOLUTION GUIDE
System Bot
Choose notifications sent by the shared bot for your estate.
GETTING STARTED
The steps at a glance
- Check its presence
- Allow messages
- Choose events
- Set recipients
Understand the objects
Your dashboard choices
Permissions
Choose permitted actions and notifications. Recipient preferences and permissions are checked.
The shared messenger
System Bot
The bot operated by Script Lab sends permitted IMs to the intended recipients. You do not manage its infrastructure.
Questions & troubleshooting
6 articles · Open a question to see the steps.
Sort list
How do I enable bot notifications?System Bot · Start
- Open Permissions and notifications and check the bot’s identity and presence.
- Using the owner account, allow notifications for this estate.
- Select the desired events, then save.
- Script Lab operates the bot: you do not need to run your own.
How do I choose message recipients?System Bot · Use service
- In Team, open the relevant member.
- Check service permissions, then choices in Messages → System Bot.
- Members can adjust the preferences their permissions allow them to change.
- Both service and recipient permissions must allow the message.
How do I disable messages without changing other services?System Bot · Use service
- Uncheck the relevant events in System Bot or remove the member’s messages in Team.
- To suspend everything for this estate, disable bot notification permission.
- LandSign settings are separate: an object message and a bot private message are different sends.
The bot is absent or sends nothing: what should I check?System Bot · Troubleshoot
- Check its presence badge and your estate’s permission.
- Check the selected event and recipient preferences in Team.
- Saving a preference does not reconnect a temporarily stopped bot.
- If needed, contact support with the expected event, recipient and time.
A button or tab is missing: what should I do?System Bot · Troubleshoot
- Check that you are on the correct platform and the service is active.
- Ask the owner to check your permissions in Team. Some actions are reserved for the owner.
- Reload the page after your permissions change.
How do I ask support for help?System Bot · Troubleshoot
- Open Support and after-sales and create a request.
- Include the service, attempted action, displayed message and time. Add the listing, purchase or object reference if useful.
- Follow replies in the same request. Do not share passwords or tokens.