Script Lab Guide

SCRIPT LAB GUIDE / SOLUTION GUIDE

Estate OS

Manage parcels, shops and skyboxes, from listing to renewal.

GETTING STARTED

The steps at a glance

  1. Create the listing
  2. Link the objects
  3. Receive payment
  4. Track the rental

Understand the objects

On the parcel

LandSign

Presents the land and supports its sale. A confirmed sale starts tenancy tracking.

At your office or on site

Displayer

Displays a linked parcel or spaces in your network. Visitors can view details and the destination.

Tenant payment

RentBox · Terminal · HUD

Accepts rent or renewals under the property terms. The shared rental engine tracks expiry dates.

Management and monitoring

Dashboard

Brings together listings, tenants and permissions. Visitor Counter tracks visits; System Bot sends permitted notifications.

Questions & troubleshooting

15 articles · Open a question to see the steps.

Sort list
How do I prepare my first rental?Estate OS · Start
  1. Open Configuration and check your estate details.
  2. In Listings, choose Parcel or Shop / Skybox / Space.
  3. Enter the name, price, period, capacity and destination. Save.
  4. Then link the objects needed for this listing.
Link to this article ↗
Which object should I use?Estate OS · Start
  1. The LandSign supports a parcel’s sale or rental.
  2. The displayer presents a listing. It can stay at your office, away from the rental location. It does not receive money.
  3. The RentBox collects payments for its linked listing and shows the rental status.
  4. The shared terminal and HUD let tenants find and renew rentals. They do not replace the listing.
Link to this article ↗
How do I register and link my objects?Estate OS · Start
  1. Rez the object and let it finish registering. For objects that collect payments, use the licence owner and accept the requested permission.
  2. For a displayer placed by a staff member, fill in the notecard requested by the object.
  3. Open LandSigns, Displayers or RentBoxes. Choose the listing to link, then confirm.
  4. If automatic matching already found the right listing, just check the result. Each object should appear in its own category.
Link to this article ↗
How do I set rates, discounts and overdue charges?Estate OS · Start
  1. Enter the rate and period on the listing page. Add a four-period discount if needed.
  2. Overdue time: the price stays the same, but the duration starts from the previous expiry. Some paid time therefore covers the overdue period.
  3. Overdue charge in L$: the quote adds the overdue amount to the chosen price. The new duration starts from payment.
  4. The terminal and HUD receive the calculated quote. Also check that payment after expiry is allowed.
Link to this article ↗
How do the first payment and renewals work?Estate OS · Use service
  1. The client selects their rental and checks the price offered by the object.
  2. The first confirmed payment starts the rental. A reservation alone is not a payment.
  3. The client renews from the remaining RentBox, a terminal or their HUD.
  4. Check the result in Tenants and Transactions before requesting another payment.
Link to this article ↗
How do I automatically remove a LandSign or RentBox?Estate OS · Use service
  1. In Configuration, choose separate defaults for LandSigns and RentBoxes. These apply only to new listings.
  2. Enable or disable object removal on a listing. RentBox removal is disabled by default.
  3. In RentBoxes, Settings also lets you change this choice for the linked listing.
  4. After removing the RentBox, the terminal and HUD still work. Enabling removal for an already paid rental may remove the object at its next sync.
Link to this article ↗
How do I change a rental or find a tenant?Estate OS · Use service
  1. Open Tenants and search by name or UUID.
  2. Expand their row to see listings, expiry dates and payments.
  3. Open the listing or rental management to use permitted actions.
  4. Then check the expiry and history. Changing a listing does not replace an already recorded payment.
Link to this article ↗
How do I block someone’s payments?Estate OS · Use service
  1. From Tenants or Terminals and HUDs → HUDs, click Block payments.
  2. The block applies to the person, even with multiple HUDs. It covers new quotes from HUDs, terminals and RentBoxes within your managed scope.
  3. To enter a UUID directly, open Payments → Blocked users.
  4. Use Allow again to lift your exclusions. An administrator block takes priority.
Link to this article ↗
How do I manage messages and my team?Estate OS · Use service
  1. Set service messages and notifications in Configuration.
  2. In Team, grant the required permissions and choose the messages each member can receive.
  3. Bot private messages are also configured in System Bot. Its notifications are separate from object notifications.
  4. In History and reminders, filter events to see what was sent or changed.
Link to this article ↗
How do I change an association or delete an object?Estate OS · Use service
  1. In the object list, choose Replace to change its listing or Unlink to remove the association.
  2. Always check the listing name before confirming.
  3. Deleting an object from the dashboard does not delete the rental. Also remove the object in Second Life if necessary.
  4. Do not delete a listing to resolve a payment issue: first check the rental and its history.
Link to this article ↗
The object is missing, offline or refuses payment: what should I check?Estate OS · Troubleshoot
  1. Check the owner, the notecard if required, and the registration message in Second Life.
  2. Check the licence, object association, listing status and rate. A zero rate or incomplete configuration prevents payment.
  3. For objects that collect money, check debit permission.
  4. Check Payments → Security: a disabled channel, blocked user or automatic protection may explain a refusal.
Link to this article ↗
A payment is missing or an expiry looks wrong: what should I do?Estate OS · Troubleshoot
  1. Find the transaction using the client’s name, amount and date.
  2. Check its status and the listing’s overdue handling mode.
  3. If the transfer already happened, do not request a second payment before checking.
  4. Open a support request with the transfer reference and affected listing.
Link to this article ↗
A button or tab is missing: what should I do?Estate OS · Troubleshoot
  1. Check that you are on the correct platform and the service is active.
  2. Ask the owner to check your permissions in Team. Some actions are reserved for the owner.
  3. Reload the page after your permissions change.
Link to this article ↗
How do I ask support for help?Estate OS · Troubleshoot
  1. Open Support and after-sales and create a request.
  2. Include the service, attempted action, displayed message and time. Add the listing, purchase or object reference if useful.
  3. Follow replies in the same request. Do not share passwords or tokens.
Link to this article ↗
Where are transactions, terminals and history?Estate OS · Rentals
  1. These shared features are grouped under Payments.
  2. Choose the source service in transactions and history. Links from your listings retain the correct context.
  3. Your team members retain their permissions for each service.
Link to this article ↗